While we strive to get your complete satisfaction on all Crown Shaving Co. orders, we understand that sometimes items need to be returned. We accept returns within 30 days of invoice date as long as there’s at least 80% of the product remaining. Please note: This applies to grooming products only; candles that have been used may not be returned. Safety razors and straight razors cannot be returned or exchanged due to sanitary reasons.
Please email firstname.lastname@example.org, in advance for a return authorization.
- Once authorized, please send to the following address. Please note, Crown Shaving Co. does not cover return shipping; customer can select the return shipping method.
Kleinburg Showroom Location
10462 Islington Ave., Unit 8A
Kleinburg Village L0J1C0
DAMAGED OR MISSING PRODUCTS
Please contact us immediately at email@example.com if you receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your order. We will either track your package or replace the damaged items at our expense. For exchanges, all damaged items must be sent to our offices for a new unit.